Introduction
Customer service professionals are now indispensable for organizational growth. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some obsolete customer service techniques you won’t find anywhere in contemporary society. The Customer Service Professional Certificate consists of two courses that must be registered for and completed for you to get certified by PU.
Course Features
- Lectures 0
- Quizzes 0
- Duration 24 hours
- Skill level All levels
- Language English
- Students 27
- Certificate No
- Assessments Yes
